Privacy Policy
At our website, we prioritize the privacy and security of our visitors. This Privacy Policy explains what personal data we collect, how we use it, and your rights regarding your information. By using our website, you agree to the collection and use of data in accordance with this policy.
What Data We Collect
We collect the following types of data to provide and improve our services:
- Personal identification information: such as name, email address, phone number, and postal address when you voluntarily provide them through contact forms or other communication channels.
- Usage data: information on how you access and use the website, including IP address, browser type, pages visited, and time spent on the site.
- Cookies and tracking data: small files stored on your device to enhance user experience and collect analytical data.
How We Use Data
The data we collect serves the following purposes:
- To respond to your inquiries and provide customer support.
- To improve website functionality, content, and user experience.
- To send important updates or information related to our services only when you have provided consent.
- To analyze website usage and trends to better understand visitor interests and optimize our offerings.
Cookies
Our website uses cookies to enhance your browsing experience and collect anonymous statistical data.
- Essential cookies: necessary for the website to function properly.
- Performance cookies: to collect aggregated data about how visitors interact with our site.
You can control and manage cookies through your browser settings. Please note that disabling cookies may affect some features of the website.
Third-Party Links
Our website may contain links to third-party websites, including our social media page on X (formerly Twitter) at https://x.com/PortOfHamburg. We have no control over their content or privacy practices. We encourage you to review the privacy policies of any linked websites before providing your personal information.
Data Security
We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. However, please be aware that no method of transmission over the internet or electronic storage is completely secure.
User Rights
You have certain rights regarding your personal data, including but not limited to:
- Access: the right to request access to the personal data we hold about you.
- Rectification: the right to correct inaccurate or incomplete data.
- Erasure: the right to request deletion of your personal data where applicable.
- Restriction: the right to restrict the processing of your data under certain circumstances.
- Objection: the right to object to processing based on legitimate interests.
- Data portability: the right to receive your personal data in a structured and machine-readable format.
To exercise any of these rights, please contact us using the information below. We will respond promptly as required by applicable data protection laws.
Contact Information
If you have any questions about this Privacy Policy or wish to exercise your rights, please contact us:
- Email: [email protected]
- Phone: +49 40 6381 2954
- Address: Kaiser-Wilhelm-Straße 79, 20355 Hamburg, Germany
